ColdBet Terms and Conditions

Welcome to ColdBet Casino. These Terms and Conditions govern your use of our website, games, and services at coldbet.com. By creating an account, you accept these terms in full. If you do not agree with any part of this document, you must not use our platform. We operate under a licence issued by the Curaçao Gaming Authority (OGL/2024/296/1093), and our games and payment services are provided by Game2Net B.V. and its payment agent, Megabond LTD.

Eligibility and Account Registration

To complete coldbet register, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. We only permit one account per person, household, or IP address. When you register at ColdBet, we require accurate personal details, a verified phone number, and a completed profile before you can claim bonuses or request a withdrawal. Our casino reserves the right to request identity documents at any time as part of our KYC procedures.

We do not accept players from Australia, Curaçao, France, the Netherlands, Spain, the United Kingdom, the USA and its dependencies, Aruba, Bonaire, or Saba. Access from Cyprus may also be restricted under local law. It is your responsibility to confirm that online gambling is legal in your country before you attempt a cold bet login.

Account Security

• You must keep your cold bet casino login credentials confidential and never share them with third parties.
• We may suspend or close any account showing signs of fraud, collusion, or bonus abuse.
• You agree to notify our security team at [email protected] if you suspect unauthorised access.

Deposits and Withdrawals

Our minimum coldbet deposit is €1 (€10 for the welcome bonus and €5 for reload offers), while our minimum coldbet withdrawal is €1. We accept Visa, Mastercard, Skrill, Neteller, UPI, bKash, Nagad, and a wide range of cryptocurrencies including Bitcoin, Ethereum, Tether, and Litecoin. We do not accept cash or cheque deposits, and a service charge may apply to BTC transactions.

Withdrawals are processed using the same method as your deposit wherever possible; where several methods were used, we split the payout proportionately. We may require a bank transfer instead of the original channel in certain cases. Our withdrawal limits are €10,000 per day, €30,000 per week, and €100,000 per month, and you must wager the equivalent of your total deposits at odds of 1.1 or higher before requesting a cash-out. We process requests 24/7, though KYC checks may take up to 72 hours, and in some cases payment-system verification can take up to 180 days.

Bonuses and Promotions

At ColdBet, we offer a Casino Welcome Package worth up to €1,500 plus 150 free spins with no wagering on the spins themselves, spread across your first four deposits. Every coldbet bonus code or promotional offer comes with specific wagering requirements; our standard casino bonus terms require 35x wagering of the bonus amount within seven days, with a maximum bet of €5 while wagering is active. Free spins are credited only after the related cash bonus has been fully wagered, and each subsequent deposit bonus unlocks only once the previous one is cleared.

Our ColdGames count double towards wagering requirements, with certain exceptions such as Blackjack and select Ladder games. Some titles, including PF Dice, PF Roulette, Crash, and Minesweeper, are fully excluded from bonus wagering. We also run a Reload Casino offer every Sunday, an Aviator freespins-day on Tuesdays, and regular tournaments with prize pools ranging from €3,000 to €4,000,000. Our coldbet no deposit bonus currently consists of 60 free spins on Era of Jinlong, subject to standard verification.

We reserve the right to withdraw, modify, or cancel any cold bet bonus code promotion at our discretion, particularly where we detect abuse, multiple accounts, or breach of these terms. Bonuses are not available to players depositing exclusively in cryptocurrency, and opting into a sports bonus will forfeit any pending casino bonus.

Loyalty Program and Cashback

Our casino cashback loyalty programme features eight levels, starting at Copper and rising through Experience Points earned by wagering. Cashback ranges from 5% to 11% on net losses, paid without wagering requirements within one to seven days depending on your level. VIP members receive rakeback on all bets regardless of outcome, along with dedicated VIP support. This programme does not apply to cryptocurrency accounts.

Games and Fair Play

We provide access to over 8,000 games, including 6,000+ slots and 600+ live titles, from more than 180 software providers such as Pragmatic Play, NetEnt, Play'n GO, and Evolution. All games available through coldbet live casino and our slot libraries use certified random number generators and independently tested algorithms. We do not guarantee any particular outcome, and all wagers are placed entirely at your own risk.

We may suspend or void any game round found to involve a technical malfunction, exploit, or clear software error. In such cases, our decision regarding void bets or corrected balances is final, subject to applicable dispute resolution procedures described below.

Responsible Gambling

We are committed to promoting responsible play across our platform. You can set deposit limits, loss limits, session reminders, or request self-exclusion by contacting our support team. If you believe you may have a gambling problem, we encourage you to pause your activity and seek independent advice. We reserve the right to limit or close accounts where we have reasonable concerns about a player's wellbeing.

Limitation of Liability

We provide our services on an "as is" basis and do not warrant uninterrupted or error-free access at all times. To the maximum extent permitted by law, ColdBet Casino, Game2Net B.V., and Megabond LTD shall not be liable for indirect, incidental, or consequential losses arising from your use of our website, mobile apps, or games. Nothing in these terms excludes liability that cannot be limited under Curaçao law.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes, new products, or operational requirements. Continued use of your account after changes take effect constitutes acceptance of the revised terms. We recommend checking this page regularly, especially before using the cold bet app or cold bet casino app for deposits or withdrawals.

Contact and Complaints

If you have questions about these terms, our bonus policies, or your account, you can reach us through LiveChat, our contact form, Telegram, or email. General enquiries can be sent to [email protected], complaints to [email protected], and blocked account issues to [email protected]. Our support team is available 24/7 in English, French, German, Russian, Arabic, Bengali, Polish, Portuguese, and Uzbek, ensuring that whether you reach us via desktop, the coldbet app, or the coldbet casino app, help is always within reach.